Terms of Service

By accessing or using Dear My Past ("the Service", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Service.

If you do not agree to these Terms, you may not access or use the Service. By creating an account, you confirm that you are at least 13 years of age and have the legal capacity to enter into these Terms.

Dear My Past is a personal journaling application that allows users to write, store, and reflect on private journal entries. The Service includes features such as writing statistics, streak tracking, calendar views, and AI-powered reflections.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

To use Dear My Past, you must create an account using a valid email address or through a supported third-party provider (Google). You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Notifying us immediately of any unauthorised use of your account.

You may not share your account with others or create multiple accounts for the purpose of circumventing subscription limits.

Free Plan

The Free Plan includes unlimited journal entries, permanent access to your full entry history, and 14 AI Reflect credits per month. Credits renew automatically at the start of each new month. No payment is required.

Premium Plan

The Premium Plan is available at $9.99 per month or $79.00 per year (a saving of approximately 34%). The annual price renews at the same amount each year. Premium includes unlimited entries, permanent entry history, unlimited AI Reflect credits, and full access to Look Back insights.

Billing

• Subscriptions are billed in advance on a monthly or annual cycle.
• Payments are processed securely through our third-party payment provider.
• You authorise us to charge your payment method automatically at the start of each billing period.
• All fees are non-refundable except as required by applicable law or as stated in our refund policy below.

Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, your Premium access will continue until the end of the current billing period. No refunds are issued for the remaining period unless required by law.

Refunds

Except as set out below, all payments are final and non-refundable. Changing your mind, deciding you no longer want the Service, or forgetting to cancel before a renewal date are not grounds for a refund.

If you believe you have been charged in error, contact us at dmpofficial@dearmypast.com within 14 days of the charge.

For users in the EU, EEA, or UK: by subscribing, you expressly request that we begin providing the Service to you immediately, and you acknowledge that once you have started using the Service (for example, by writing or reflecting on a journal entry), you lose your statutory 14-day right of withdrawal. If you have not used the Service, you may still withdraw within 14 days of purchase by contacting us at the email above.

You agree not to use the Service to:

• Upload, transmit, or share content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Impersonate any person or entity, or falsely state your affiliation with any person or entity.
• Attempt to gain unauthorised access to any part of the Service or its related systems.
• Use automated tools, bots, or scrapers to access the Service without our prior written consent.
• Interfere with or disrupt the integrity or performance of the Service.
• Circumvent or manipulate subscription limits or pricing.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

You retain full ownership of all journal entries and content you create within Dear My Past ("Your Content"). We do not claim any intellectual property rights over Your Content.

By using the Service, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely for the purpose of providing the Service to you. This licence ends when you delete your content or close your account.

We will never use the content of your journal entries for advertising, model training, or any purpose other than providing the Service to you.

Dear My Past offers AI-powered features that generate reflections and responses based on your journal entries. You acknowledge that:

• AI-generated responses are for personal reflection purposes only and do not constitute professional advice of any kind (medical, psychological, legal, or financial).
• AI responses may occasionally be inaccurate, incomplete, or not suitable for your situation.
• You should not rely solely on AI-generated content for important life decisions.
• If you are experiencing a mental health crisis, please seek help from a qualified professional.

The AI Reflect feature is designed as a personal journaling companion. To ensure fair and reliable access for all users, the following limits apply:

Per-Entry Limit

Each journal entry may receive 1 AI reflection. Once an entry has been reflected on, no further reflections can be generated for it. This limit applies regardless of your subscription plan.

Usage Rate Limits

To protect the Service from abuse, automated rate limits are applied at the API level. Attempting to circumvent these limits — for example by using automated scripts, bots, or exploiting technical means to exceed plan allowances — is a violation of these Terms and may result in immediate account suspension.

Higher Usage Needs

If you require higher AI usage than your current plan provides, please consider upgrading to the Premium Plan, which offers expanded AI access. We do not offer one-time credit top-ups outside of a subscription upgrade.

Service Integrity

We reserve the right to adjust AI usage limits at any time in order to maintain service quality and fairness for all users. Material changes to limits will be communicated with reasonable notice as described in Section 15.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

All content, design, graphics, logos, and software that make up Dear My Past (excluding Your Content) are owned by or licensed to us and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our prior written permission.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any loss of data due to technical failures.

We strongly recommend that you maintain your own backups of important journal entries.

To the fullest extent permitted by applicable law, Dear My Past and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, revenue, or goodwill — arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $10.00 USD if you have not made any payments.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, the above limitations apply to the maximum extent permitted by law.

You may close your account at any time by contacting us at dmpofficial@dearmypast.com. Upon account deletion, your journal entries and personal data will be permanently removed within 30 days.

We may suspend or terminate your account at any time if you violate these Terms, with or without notice. Upon termination, your right to use the Service will immediately cease.

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. If you are a consumer resident in the European Union, European Economic Area, or United Kingdom, the mandatory consumer protection laws of your country of residence apply in addition to, and where they conflict, in place of, this clause.

Any dispute arising from these Terms or your use of the Service shall first be raised with us informally by contacting dmpofficial@dearmypast.com. If it cannot be resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Malaysia, except where mandatory local consumer law entitles you to bring a claim in the courts of your own country of residence instead.

To the extent permitted by applicable law, you agree that any claim against us will be brought only on an individual basis, and not as part of any class, consolidated, or representative action.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

We reserve the right to update these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice in the app at least 14 days before the changes take effect.

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

If you have any questions about these Terms, please contact us at: